Testimonial: $300 Data Recovery uses portable clean room for precise diagnosis

Sales team member Adam Johnson happened to see a yelp page for a data recovery company and — Boom! — there it was, a photo of a Sentry Air 18” Clean Room Mini.

Yelp page for $300 Data Recovery features Sentry AIr 18-inch portable clear room.

We had to know

Who is this company with the intriguing name? (Not to mention the even more intriguing business model.)

Office manager John Irvine greets customers.

Office manager John Irvine greets customers.

Founder Brian Cometa provided some details.

California’s $300 Data Recovery has been in business since 2007.

In 2012, the company opened a retail storefront.

The company added a Sentry Air clean room to its repertoire of tools in 2013.

There are six full-time employees.

Clean rooms can play a big role in data restoration

A speck of dust on a hard drive can make it impossible to pull the data off the drive.

That means opening a hard drive in the ‘dirty’ air of typical office environments could further damage an already faltering drive.

One reason why most data recovery services can be expensive ($1500-$2500) is because they swap heads and platters – major repairs — within the confines of a clean room.

Industry secret

$300 Data Recovery does not do those types of repairs because “most hard drives don’t need heads or platters,” says Brian.

Company founder, Brian Cometa, above, says his portable clean room plays a significant role in meeting his twin goals of professional service at an affordable price.

Company founder, Brian Cometa, above, says his portable clean room plays a significant role in meeting his twin goals of professional service at an affordable price.

The real source of a drive’s problem is often firmware or corruption of some aspect of the virtual storage configuration, such as a partition.

Technicians can often correct these types of problems.

So what role does a portable clean room play in a business that values open communication with their customers and offers data recovery at a flat rate?

 

Diagnosis is king – and free for customers

Data recovery technician Aaron Hook opens a hard drive in the 18" Portable Clean Room at $300 Data Recovery.

Data recovery technician Aaron Hook opens a hard drive in the 18″ Portable Clean Room at $300 Data Recovery.

Hard drives may quit working for a variety of reasons.

With the correct diagnosis, they can sometimes be brought back to life.

Knowing why a drive failed can make a difference on the amount of data that technicians can recover.

It can also aid a customer’s decision-making process regarding replacement or repair of the hard drive.

About the clean room, Brian says:

Before getting our clean room, we never opened the hard drive’s cover.

“Now, we are able to see for sure if there is platter or head damage, or perhaps see that there is no damage whatsoever, so the problem must be elsewhere (firmware corruption, for example).

“With the clean room, we can report back to our clients with certainty about the problem with their drive and perform repairs (for example, when heads are stuck to the platters) that we previously couldn’t handle due to contamination concerns.”

Brian Cometa
$300 Data Recovery

 

It makes us happy to know that our portable clean room helps $300 Data Recovery help their customers. There is nothing so forlorn as a computer user with a crashed drive and little hope.

Check out $300 Data Recovery

Website: http://www.300dollardatarecovery.com/

(When you visit, check out the videos produced by Nathan Irvine, head of customer service. Yes, the company is located near Hollywood.)

Facebook: https://www.facebook.com/300dollardatarecovery

Twitter: @300DataRecovery

Some of their reviews: http://www.300dollardatarecovery.com/reviews.html

Contact us

If you need a very clean work environment, talk to a Sentry Air applications specialist. Call 800-799-4609, email sales@sentryair.com, visit our website, or fill out the contact form below.